RESERVATION AND COLLECTION
– To confirm the reservation and collect the equipment, the client must present a passport, an ID card, or a driver’s license, as well as the credit card used for the booking, as a guarantee.
– The person signing the contract must be at least 18 years old. They will be responsible for all rented equipment, as outlined in the rental agreement.
CONTRACT TERMS
– The client accepts full responsibility for the rented equipment and agrees to cover any damage or the replacement cost of parts, according to the prices displayed at the rental location.
– If the bike is returned before the end of the rental period, for any reason, no refund will be issued.
– The bike and all protective equipment remain the property of COMESPORT S.A. and must be picked up and returned at the same location.
– The client must ensure proper use of the equipment until it is returned, at which point the condition and functionality of each item will be checked.
– In case of breakdown or damage, the client is responsible for repair costs and replacement parts. In case of theft, the market value must be reimbursed. It is therefore strongly recommended to always keep the bike under supervision.
– The client is responsible for complying with traffic laws, whether in urban areas or on roads in Andorra.
– COMESPORT S.A. strongly recommends the use of protective gear and reminds that wearing a helmet is mandatory at all times.
– The client is fully responsible for any damage caused to third parties or themselves during the rental period. COMESPORT S.A. ACCEPTS NO LIABILITY for any claims related to accidents, injuries, or damages of any kind.
– The rental agreement does not authorize the use of the bike in competition.
– COMESPORT S.A. does not allow rented bikes to leave the country (Andorra).
– All bikes must be returned before 5:00 p.m.
CANCELLATION POLICY
– All reservations made through our online platform may be canceled under the following conditions:
- More than 8 days in advance: 100% refund.
- Up to 48 hours in advance: 50% refund.
- Less than 48 hours: no refund.